FAQ

Frequently Asked Questions

Everything you need to know about OrgSphere and our AI automation.

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OrgSphere Product

What is OrgSphere?

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OrgSphere is a 3D org chart software by Exasync. It visualizes your company structure as an interactive 3D model directly in the browser. WebGL-based, no installation required.

How does the 3D visualization work?

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OrgSphere uses Three.js and WebGL to display your organization as a spatial model. You can zoom, rotate, and navigate through departments.

Which browsers are supported?

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All modern browsers: Chrome, Firefox, Safari, Edge. Chrome is recommended for the best WebGL performance.

Can I use OrgSphere on mobile?

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Yes, OrgSphere is responsive and works on smartphones and tablets. Touch navigation replaces mouse interaction.

Pricing & Billing

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What pricing models are available?

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Atlas (from 9 EUR/month for small teams), Hermes (from 29 EUR/month with AI features), Prometheus (from 99 EUR/month Enterprise). Annual plans save 20%.

Is there a free trial?

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Yes, you can try OrgSphere free for 14 days with no obligation. No credit card required.

How does billing work?

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Monthly or annual billing via credit card or SEPA direct debit. Invoices are automatically sent by email.

Can I cancel anytime?

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Yes, you can cancel your subscription at any time at the end of the term. No hidden costs or minimum contracts.

Features & Capabilities

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What views does OrgSphere offer?

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Org chart (3D/2D), swimlane view by department, timeline/calendar view, and a table view for data export.

Can I import my own data?

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Yes, CSV import is available. Upload your employee data and OrgSphere automatically creates the organizational structure.

Is there an API integration?

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Yes, OrgSphere offers a REST API for integration with HR systems like SAP, Personio, or BambooHR.

Can I customize the design?

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Yes, colors, logos, and layouts can be adapted to your corporate design. White-label option available in the Prometheus plan.

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AI Automation

What is Exasync's AI automation?

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Our AI agents automate business processes — from marketing to sales to customer service. 50+ specialized agents work around the clock.

How secure is the AI?

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All data is processed GDPR-compliant. Encryption in transit and at rest. No sharing with third parties.

Can the AI be customized for my company?

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Yes, our AI agents are trained on your processes, tone of voice, and industry. Individual fine-tuning included.

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Security & Data Privacy

Where is my data stored?

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All data is stored in EU data centers (Frankfurt). GDPR-compliant with German data privacy standards.

Are there access controls?

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Yes, role-based access control (RBAC), single sign-on (SSO), and two-factor authentication (2FA) are available.

Is OrgSphere certified?

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We operate according to ISO 27001 standards. SOC 2 Type II certification is in progress.

Didn't Find Your Question?

Contact us directly or discover OrgSphere in a free demo.